You are now listening to Leverage for Growth. Hey everybody this is Jesse P. Gilmore founder of Niche in Control and creator of the Leverage for Growth, welcome to the daily leverage edition.
Today’s topic is this “Admitting Mistakes & Learning”. Sit back, relax and welcome to today’s daily leverage.
So this morning, I was doing my morning routine of stacking and was listening to the podcast that was released this morning.
I realized that it was a mislabeled episode and it was repeated for yesterday with the same problem.
When I looked farther into it, we had been on a rush to get ahead before one of our team members went on vacation.
What we were used to doing individually, we were doing in bulk and quality checks weren’t done.
I don’t typically work on the weekends and neither does our intern
But I got into the mode and wanted to fix it
First thing I did was identify the root cause
It was two fold
- The mp3 files uploaded to the drive were all of the same episode but different sizes and labeled
- The quality control check was not done before the files were uploaded and scheduled for the podcast
There were two people involved in making this happen. One was our intern, the other was me.
I went in and removed the episodes that were wrong so the impact of the mistake was minimal
Then when I sent the message to them, I was direct and started what happened without emotion. Just the facts with an urgent request
They got back to me within the hour
They apologized for the mistake and identified that it must have been the bulk upload
I admitted my mistake for not checking the quality before scheduled
They thanked me for being patient as they are learning
This is an example of not holding onto mistakes and accidents, focusing on the solution, working together, not blaming each other
This was the first time we had this happen
We will update our guidebook so the standard is set and the expectation is communicated
I have a feeling that this will not happen again
Why is this important?
Many times as entrepreneurs, we deal with perfectionism and hold ourselves and others to unrealistic standards of being perfect
When mistakes happen, as they always will in the beginning, we have a choice
Do we take over and have the situation be a reason that we can’t trust others or that others can’t do what we ask of them?
Or do we take it as a learning moment, mitigate the risk, focus on strengthening the relationship and the systems, and let go perfection to embrace progress?
When we can admit our own mistakes and handle issues as they come up without blame, shame, guilt or even anger, while focusing on the solution and teamwork
We begin to operate as a business owner
Someone who knows that things are not going to be perfect
Someone who doesn’t expect perfection but expects progress
We begin to set up an organizational culture that centers around teamwork, respect and admitting mistakes so that they can learn
That everyone rises to the new standard
This is where the inner work that we have been doing comes out
We begin the process of leading by example and creating an organizational culture by design
It starts by knowing what you want and being the change you want to see in the world and in your organization
For me, I say that we are either succeeding or learning.
Today we learned.
Today we improved.
Today was a gift.
Today we are creating the organizational culture
One learning moment at a time
Now it is time for daily leverage.
Where in your world whether in your life or business, have you been avoiding admitting mistakes and it is costing you time and energy?
Is it in your life with your health or body?
Is it in your life with your spirituality or self-direction?
Is it in your relationships with your spouse, partner or kids?
Is it in your business or finances or team?
Once you have located where you have been avoiding admitting mistakes and you know what you need to change.
My question to you is this…
What are you willing and able to do about it today?
That is the end of our daily leverage. This is Jesse P. Gilmore and you have been listening to the Leverage for Growth podcast.
If you are enjoying these daily leverage and agency leverage episodes, make sure to subscribe on Apple or Spotify now.
